Ford and Lincoln Mercury Dealers who participate in the Technical Resource Center program can grant access to select Automotive Repair Shop and Fleet customers. Contact your Ford or Lincoln Mercury Dealership to find out more.

Can I purchase access to materials offered in the Technical Resource Center?

You can purchase a subscription to any of the information on the Technical Resource Center website at www.motorcraft.com under the Technical Resource tab.

What are the system requirements?

Operating System

• Windows 98, NT, 2000, XP.

Display

• Recommended display resolution is 1024 x 768

Web Browser and Viewing

• Microsoft Internet Explorer 5.5 or 6.0 is required for Motorcraft® Technical Resources.
  • Earlier versions of Internet Explorer are not supported.
    
  • Netscape, AOL, or other browsers are not supported.
    
• Acrobat Reader version 5 or later is required for Motorcraft® Technical Resources.
  
• To download the latest version of Acrobat Reader, click here.
  
  • If you already have Acrobat 3 loaded, you must uninstall it first before installing version 5. (See special instructions for loading Acrobat Reader below).
    
  • Please visit the site http://www.adobe.com for further information about Acrobat Reader.
    

Internet Explorer Settings

• Cookies must be enabled.
• Javascript must be enabled.

Cookies

Certain features of this website require cookies to be enabled on your browser. A cookie is a very small text file placed on your hard drive by a web server. Cookies contain information about who you are and your preferences, and are used to provide personalized services when you visit the Motorcraft® Technical Resources website. Allowing a website to create a cookie does not give that or any other site access to the rest of your computer – only the site that created the cookie can read it.

To enable cookies on your browser (instructions specific to Internet Explorer 5.x):

• On the top menu bar, click Tools; then click Internet Options.
  
• Click the Security tab.
  
• Select the “Internet” icon where it says “Select a web content zone to specify its security settings.”
  
• Make sure the security level is set to Medium, Medium-low, or Low. The High security level does not allow cookies.
  
• If you have selected the Custom security level, click on the Custom Level button and scroll down to where it says Cookies. “Allow cookies that are stored on your computer” should be enabled. Click OK.

Special instructions for installing Acrobat Reader 5

• Please un-install Acrobat Reader 3.0 or 4.0 first before installing the recommended version.
  
• Here is the URL for downloading the Acrobat Reader software.
  
• Please visit the site http://www.adobe.com for further information about Acrobat Reader.

• Go to www.microsoft.com, Arrow down to the bottom of the home page, on the right hand side click on "more downloads…"
• Select to download the latest I.E. version (5.5 SP2, 6.0 or above).